About Us
Chapin Ambulance is a fully licensed Advanced Life Support ambulance service proudly serving communities across Western Massachusetts. We provide both Basic Life Support and Advanced Life Support ambulance units for emergency response, non-emergent medical transportation, facility transfers, event standby coverage, behavioral health transportation, wheelchair transportation, and other patient-centered transport solutions.
Chapin Ambulance is owned and operated by brothers Alex and Pavel Gut, who bring a shared commitment to professionalism, reliability, and high-quality patient care. Alex has years of experience in EMS and holds a bachelor’s degree in Kinesiology from the University of Massachusetts. Pavel brings more than a decade of combined experience in EMS, Fire/EMS operations, and EMS management. Together, Alex and Pavel built Chapin Ambulance with the goal of delivering a better, more dependable experience; for patients, families, healthcare facilities, municipalities, and community partners. Our mission is simple: to provide compassionate care, responsive service, and a level of professionalism that our patients and clients can trust.
Pavel Gut is a Massachusetts and National Registry certified Paramedic, with extensive experience in the prehospital emergency medical services field. Throughout his career, Pavel has worked in both 911 emergency response and interfacility transport settings, giving him a well-rounded understanding of patient care, field operations, and the unique needs of healthcare facilities and community partners.
Pavel has served in several leadership and operational roles within EMS, including Infection Control Officer, Field Training Officer, Continuous Quality Improvement Coordinator, and Operations Manager. His background includes experience in both private ambulance services and fire-based EMS systems, allowing him to bring a broad and practical perspective to Chapin Ambulance’s daily operations.
With a strong focus on clinical quality, employee development, and operational efficiency, Pavel remains committed to helping Chapin Ambulance provide reliable, professional, and compassionate care to every patient and client we serve.
Pavel Gut
Co-President & chief executive officer
Alexander Gut is a Massachusetts and National Registry Certified Emergency Medical Technician with years of experience in the emergency medical services field. Throughout his EMS career, Alexander has gained hands-on experience in patient care, ambulance operations, employee training, and Basic Life Support quality improvement.
Alexander has served in key operational roles, including Field Training Officer and Basic Life Support Continuous Quality Improvement Coordinator. These roles have allowed him to support the development of EMS providers, promote consistent clinical standards, and help ensure high-quality care across day-to-day operations.
Alexander is a graduate of the University of Massachusetts, where he earned a bachelor’s degree in Kinesiology. His combined background in EMS and human movement science gives him a strong foundation in patient care, clinical operations, and the importance of professionalism in every patient interaction.
Alexander Gut
Co-President & Chief financial officer
At Chapin Ambulance, our Emergency Medical Technicians and Paramedics are Massachusetts and National Registry Certified providers; trained to deliver both Basic Life Support and Advanced Life Support care. Our team is prepared to respond to a wide range of emergent and non-emergent situations, while following applicable state protocols, clinical guidelines, and best practices, to support the safest and most effective patient outcomes possible.
Our providers bring not only clinical training and field experience, but also strong knowledge of the communities, roadways, healthcare facilities, and service areas throughout Western Massachusetts. This local familiarity helps our crews respond efficiently, navigate effectively, and provide dependable care when patients, families, facilities, and communities need us most.
EMTs and Paramedics are the foundation of every ambulance service, and Chapin Ambulance is committed to maintaining a team that is professional, capable, compassionate, and well-prepared. Prior to working independently in the field, our providers complete a thorough hiring, orientation, and field training process. They also participate in ongoing continuing education, skills review, and quality improvement efforts to ensure that we continue meeting the needs of our patients and clients with confidence and professionalism.
In addition to emergency medical services, Chapin Ambulance provides non-emergent stretcher transportation for hospitals, skilled nursing facilities, healthcare providers, and patients requiring safe transportation to and from appointments, dialysis treatments, facility transfers, discharges, and other medically necessary destinations. Special transportation requests may be reviewed in advance to determine whether appropriate accommodations can be made.
Chapin Ambulance also offers long-distance ambulance transportation when scheduled in advance and coordinated properly with our dispatch and operations team.
Our goal is to provide reliable service, professional communication, and high-quality patient care from the moment transportation is requested through the completion of every call. We strive to deliver the level of customer service, compassion, and dependability that patients, families, facilities, and community partners deserve.